In a message dated 12/6/99 6:28:21 AM Pacific Standard Time, lp9616@bristol.ac.uk writes: << I don't understand what an instant messaging identity is. Sorry to be a Technodunce, but would someone explain? I use a university Email with a package called Simeon, do I have one? Thanks, Lucy-Ruth >> AOL has a program called AOL Instant Messenger (AIM). It's basically means by which two people on the internet can have "live" text chat. You can go to www.aol.com and download a copy. It will allow you to chat with other AOL and AIM members. Jim